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Terms of service
Terms of Service (Revised Euphemistic Version | All Furniture EU Compliance) These Terms of Service (the “Terms”) apply to all visitors and purchasers of furniture products on our official website. By browsing our website and completing an order, you acknowledge that you have read, understood and agreed to be bound by these Terms, together with our Shipping Policy, Refund Policy and Privacy Policy. We may update these Terms from time to time, and the revised version will take effect upon publication on our website, applying to all subsequent transactions.
1. Age & Usage Eligibility
To place an order on our site, you must be at least 18 years old. Our furniture products are designed for personal household use only. We kindly ask that you refrain from unauthorized resale, bulk commercial distribution or other commercial use of our products without our prior written consent. We do not provide services to customers in restricted or sanctioned regions.
2. Product Information Notes
All product images, dimensions, materials, colors, weight and functional descriptions are carefully prepared for your reference. Minor differences may occur due to manual measurement, lighting conditions, production batches and display devices, which will not affect the normal use of the furniture. We reserve the right to adjust product details, pricing and inventory status in line with operational updates.
3.Order
Order Confirmation & Payment Once your payment is successfully completed, your order is formally confirmed. We maintain the right to review individual orders, and may refuse or cancel orders in cases of system pricing anomalies, suspected irregular transaction behavior, temporary stock shortages or violations of these Terms. All prices displayed on our website are in Euro, and exclude import duties, local VAT, customs clearance fees and other regional taxes unless otherwise specified.
4. Order Cancellation for Furniture
Items As our furniture belongs to bulky, specially stocked goods, after an order is confirmed and production/warehouse arrangement is initiated, we regret that arbitrary order cancellation is not available. If you wish to cancel an order under special circumstances after processing, we will reasonably deduct the relevant material, labor and logistics costs incurred accordingly.
5. Shipping & Delivery Arrangements
All delivery arrangements are implemented in accordance with our Shipping Policy. The delivery time provided is an estimated timeframe based on regular logistics cycles. We sincerely appreciate your understanding that delays may occasionally happen due to customs inspection, force majeure events, logistics carrier adjustments, or inaccurate delivery information provided by you. We will always follow up actively to ensure smooth delivery.
6. Return & Refund Arrangements
All return and refund matters are handled in strict accordance with our Refund Policy, which complies with the EU 14-day consumer cooling-off regulation. Considering the large volume and logistics characteristics of furniture products, we have formulated reasonable after-sales rules to balance the rights and interests of both parties.
7. Responsibility Statement
We provide quality assurance for manufacturing defects of our furniture products within the after-sales scope. We shall not be held responsible for damages caused by improper assembly, man-made collision, overloading, daily wear and tear, unauthorized modification or improper use of the products. We will not be liable for indirect losses arising from the use of the products beyond normal household scenarios.
8. Intellectual Property Protection
All text, images, product designs, logos and page layouts on our website are our proprietary intellectual property. We hope you will respect our intellectual achievements, and unauthorized copying, reproduction or commercial use is not permitted.
9. Governing Law & Dispute Resolution
These Terms are governed by the laws of the European Union and the jurisdiction of our overseas warehouse country. Any disputes arising from website browsing or product transactions will first be resolved through friendly communication. If negotiation cannot reach an agreement, either party may submit the dispute to the competent court of the corresponding EU country.
1. Age & Usage Eligibility
To place an order on our site, you must be at least 18 years old. Our furniture products are designed for personal household use only. We kindly ask that you refrain from unauthorized resale, bulk commercial distribution or other commercial use of our products without our prior written consent. We do not provide services to customers in restricted or sanctioned regions.
2. Product Information Notes
All product images, dimensions, materials, colors, weight and functional descriptions are carefully prepared for your reference. Minor differences may occur due to manual measurement, lighting conditions, production batches and display devices, which will not affect the normal use of the furniture. We reserve the right to adjust product details, pricing and inventory status in line with operational updates.
3.Order
Order Confirmation & Payment Once your payment is successfully completed, your order is formally confirmed. We maintain the right to review individual orders, and may refuse or cancel orders in cases of system pricing anomalies, suspected irregular transaction behavior, temporary stock shortages or violations of these Terms. All prices displayed on our website are in Euro, and exclude import duties, local VAT, customs clearance fees and other regional taxes unless otherwise specified.
4. Order Cancellation for Furniture
Items As our furniture belongs to bulky, specially stocked goods, after an order is confirmed and production/warehouse arrangement is initiated, we regret that arbitrary order cancellation is not available. If you wish to cancel an order under special circumstances after processing, we will reasonably deduct the relevant material, labor and logistics costs incurred accordingly.
5. Shipping & Delivery Arrangements
All delivery arrangements are implemented in accordance with our Shipping Policy. The delivery time provided is an estimated timeframe based on regular logistics cycles. We sincerely appreciate your understanding that delays may occasionally happen due to customs inspection, force majeure events, logistics carrier adjustments, or inaccurate delivery information provided by you. We will always follow up actively to ensure smooth delivery.
6. Return & Refund Arrangements
All return and refund matters are handled in strict accordance with our Refund Policy, which complies with the EU 14-day consumer cooling-off regulation. Considering the large volume and logistics characteristics of furniture products, we have formulated reasonable after-sales rules to balance the rights and interests of both parties.
7. Responsibility Statement
We provide quality assurance for manufacturing defects of our furniture products within the after-sales scope. We shall not be held responsible for damages caused by improper assembly, man-made collision, overloading, daily wear and tear, unauthorized modification or improper use of the products. We will not be liable for indirect losses arising from the use of the products beyond normal household scenarios.
8. Intellectual Property Protection
All text, images, product designs, logos and page layouts on our website are our proprietary intellectual property. We hope you will respect our intellectual achievements, and unauthorized copying, reproduction or commercial use is not permitted.
9. Governing Law & Dispute Resolution
These Terms are governed by the laws of the European Union and the jurisdiction of our overseas warehouse country. Any disputes arising from website browsing or product transactions will first be resolved through friendly communication. If negotiation cannot reach an agreement, either party may submit the dispute to the competent court of the corresponding EU country.