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Privacy policy
This Privacy Policy applies to all visitors and customers of our furniture website. We take your personal privacy very seriously, and we strictly abide by the EU General Data Protection Regulation (GDPR) to protect your personal information. This policy explains how we collect, use, store and protect your data, and your relevant rights under the law.
1. Information We Collect We only collect necessary personal information to complete your furniture order and provide after-sales service, including:
• Basic contact information: your name, delivery address, postal code, phone number and email address
• Transaction information: order records, payment related information, delivery history
• Website browsing information: device type, browsing pages, access time, collected only for optimizing website experience We will never collect sensitive personal information without your explicit consent.
2. How We Use Your Information Your personal data is only used for the following purposes:
• Confirming, processing and fulfilling your furniture orders, arranging delivery and logistics
• Sending order status updates, delivery notifications and after-sales messages
• Solving disputes, handling return and refund matters
• Improving website functions, optimizing product display and shopping experience We will not use your personal information for unauthorized commercial promotion, or sell your data to any third parties without your permission.
3. Data Storage & Security We store your personal information on secure servers located in the European Union. We adopt industry-standard encryption and security measures to prevent data leakage, unauthorized access or tampering. Your data will only be retained for the period necessary to fulfill transaction and legal obligations. After the transaction is completely closed and the statutory retention period expires, we will anonymize or delete your information properly.
4. Your Rights Under GDPR You have the following rights regarding your personal data:
• The right to access: you can request a copy of the personal information we hold about you
• The right to correction: you can ask us to update inaccurate or incomplete personal data
• The right to erasure: you may request deletion of your personal information under specific conditions
• The right to restrict processing: you can restrict the processing of your personal data in certain circumstances
• The right to data portability: you can obtain your data in a commonly used electronic format To exercise these rights, please contact us via our official customer service email.
5. Third-Party Sharing We will only share your necessary information with trusted third parties who assist our business operations, including logistics carriers, payment processors and legal compliance institutions. All third parties are required to strictly protect your data and use it only for the agreed purposes. We will never share your information for marketing or unrelated commercial use.
6. Cookies Our website uses cookies to record your browsing preferences, shopping cart status and login information, which helps us provide a smoother shopping experience. You can adjust your browser settings to disable cookies, but some website functions may be affected accordingly.
7. Policy Updates We may update this Privacy Policy from time to time to comply with new laws and regulatory requirements. The revised policy will be published on our website, and the updated version will take effect immediately upon release. We will notify important changes through prominent announcements on the website.
8. Contact Us If you have any questions, requests or complaints about our privacy practices, or wish to exercise your data protection rights, please reach out to our customer service team via the contact information published on our website. We will respond to your inquiry within a reasonable timeframe and handle your concerns sincerely.
1. Information We Collect We only collect necessary personal information to complete your furniture order and provide after-sales service, including:
• Basic contact information: your name, delivery address, postal code, phone number and email address
• Transaction information: order records, payment related information, delivery history
• Website browsing information: device type, browsing pages, access time, collected only for optimizing website experience We will never collect sensitive personal information without your explicit consent.
2. How We Use Your Information Your personal data is only used for the following purposes:
• Confirming, processing and fulfilling your furniture orders, arranging delivery and logistics
• Sending order status updates, delivery notifications and after-sales messages
• Solving disputes, handling return and refund matters
• Improving website functions, optimizing product display and shopping experience We will not use your personal information for unauthorized commercial promotion, or sell your data to any third parties without your permission.
3. Data Storage & Security We store your personal information on secure servers located in the European Union. We adopt industry-standard encryption and security measures to prevent data leakage, unauthorized access or tampering. Your data will only be retained for the period necessary to fulfill transaction and legal obligations. After the transaction is completely closed and the statutory retention period expires, we will anonymize or delete your information properly.
4. Your Rights Under GDPR You have the following rights regarding your personal data:
• The right to access: you can request a copy of the personal information we hold about you
• The right to correction: you can ask us to update inaccurate or incomplete personal data
• The right to erasure: you may request deletion of your personal information under specific conditions
• The right to restrict processing: you can restrict the processing of your personal data in certain circumstances
• The right to data portability: you can obtain your data in a commonly used electronic format To exercise these rights, please contact us via our official customer service email.
5. Third-Party Sharing We will only share your necessary information with trusted third parties who assist our business operations, including logistics carriers, payment processors and legal compliance institutions. All third parties are required to strictly protect your data and use it only for the agreed purposes. We will never share your information for marketing or unrelated commercial use.
6. Cookies Our website uses cookies to record your browsing preferences, shopping cart status and login information, which helps us provide a smoother shopping experience. You can adjust your browser settings to disable cookies, but some website functions may be affected accordingly.
7. Policy Updates We may update this Privacy Policy from time to time to comply with new laws and regulatory requirements. The revised policy will be published on our website, and the updated version will take effect immediately upon release. We will notify important changes through prominent announcements on the website.
8. Contact Us If you have any questions, requests or complaints about our privacy practices, or wish to exercise your data protection rights, please reach out to our customer service team via the contact information published on our website. We will respond to your inquiry within a reasonable timeframe and handle your concerns sincerely.